Aircall is the customer communications platform for growing businesses: a modern business phone system, omnichannel messaging, and AI Virtual Agents that resolve routine calls and messages end to end, all in one Unified Platform. Built-in AI keeps your team focused on the conversations that matter. Builtfirst members get 15% off Aircall through this Perk. Startups can also apply to the Aircall StartUp program for deeper first-year savings (see Additional details). What your team gets: Always-on availability: AI Virtual Agents answer, qualify, and route every call and message, including after hours, and hand off to your reps with full context. Real-time coaching: AI Assistants transcribe live calls, surface talk tracks, and write call summaries with action items, so new reps ramp faster. Shared customer context: calls, texts, and history sync to your CRM or helpdesk through 250+ native integrations, with automatic logging. Intelligent routing and a shared inbox: route by availability and skills, and collaborate on every conversation in one workspace. Analytics: see volume, response times, and rep performance in real time. Trusted by 24,000+ businesses. SOC 2 Type II, GDPR-aligned, 99.95% uptime SLA. Too Good To Go doubled calls per person per day and lifted conversions 10-15% across 17 countries.